Testing the Waterhouse

I was recently at a conference that discussed the use of Crowdsourcing as a form of effective testing for your company. Firstly let me go over what Crowdsourcing is. Wikipedia describes Crowdsourcing as: " the practice of obtaining needed services, ideas, or content by soliciting contributions from a large group of people, and especially from an online community, rather than from traditional employees or suppliers" So in testing terms, it's getting an online community of "testers" to test your software. So why would you use crowdsourcing to test your software? What are the positives? The big positive for me is that you're letting the people who would potentially use your application the chance to use it and report any bugs. These testers might use the application differently than you intended though? This to me however is a good thing, if they are using it in a certain way, you can bet that the general public or whoever might use your app would us...